York Visitor Guide



Terms and Conditions

In using this website you are deemed to have read and agreed to the subsequent terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the company’s terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether or not by formal meetings of a fixed duration, or any other means, for the specific purpose of meeting the client’s requirements in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or alternative words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and thus as referring to same.

Privacy Statement
We are committed to protecting the privacy of our users. We constantly review our systems and data to ensure the best possible service for our customers. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such wrongdoings with a view to prosecuting or taking civil proceedings to recover damages against responsible persons.

We are registered under the Data Protection Act 1998 and as such, any information concerning a client and their respective client records which may be passed to third parties. However, our client records are regarded as confidential and thus will willingly be divulged to any third party unless legally required to do so to appropriate authorities. All our clients have the right to request sight of, and copies of any and all personal records that we keep, on provision of reasonable notice. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue clients with the appropriate written information or copies of records as part of an agreed contract, for the benefit of both parties. We will not sell or share or rent any personal information to any third party or use e-mail addresses for unsolicited mail. Any emails sent by this us shall only be in connection with provision of our agreed services and products.

We try to make sure that all information on our website is up to date and is truthful and accurate. However we cannot guarantee to update information and we cannot guarantee total accuracy. We accept no liability for any loss, or damage or inconvenience caused as a result of any inaccurate information. In no event can we be held liable for any indirect or special consequential damages or any damages whatsoever, including the loss of any data or profits, whether in action in contract or tort, arising out of the use of this website. All information should be considered 'as is', without any warranty, representation, condition, undertaking or term of any kind, express or implied, statutory or otherwise, including without limitation, the warranties of merchantability, non-infringement of intellectual property, or fitness for a particular purpose. We endeavour where possible to obtain permission for all photographs or images used. If we have used your photograph or image and you would like it to be removed please contact us and it will be removed immediately.
While every effort was made at the time of publication to ensure accuracy of information we do not guarantee the completeness or accuracy of any of the information found on this website. Links to other websites from this website (whether directly or indirectly) are for general information purposes only and we assume no responsibility for information contained on those websites. Our website is offered purely use for information, communication and transaction only. Your usage of our website constitutes your agreement to our terms and conditions.

Cash or personal cheques or payments by made by PayPal are our acceptable methods of payment. Terms are payment in full within thirty days of issue of invoice.

Cancellation Policy
A minimum of 24 hours notice of cancellation is required. Notification, in person, by email, mobile phone ‘text message’ or fax, or any other means will be accepted subject to confirmation in writing. We reserve the right to levy a £30 charge to cover any subsequent administrative expenses.

Termination of our Agreement and Refunds Policy
Both the client and ourselves have the right to terminate any agreement for any reason, at any time. No refunds shall be offered where service has already commenced. Any monies that have been paid to us which constitute payment in respect of the provision of unused services, shall not be refunded.

Unless otherwise stated, our services on this website are only available within the United Kingdom. All advertising we use is intended solely for the market in United Kingdom. Redistribution or republication of any part of this website is prohibited, including such by framing or other similar means, without our written consent. The company does not guarantee that the service from this website will be u ninterrupted, timely or error free, although we do strive to achieve accuracy at all times. By using our service you thereby indemnify our company and employees, agents and affiliates of the company against any loss or damage howsoever caused.

Log Files
We use IP addresses to analyse trends and administer our website. We track user’s movement and gather demographic information . IP addresses are not linked to personally identifiable information. Additionally, for systems administration and for detecting usage patterns and troubleshooting purposes our web servers automatically log standard access information which includes browser type, access times/open mail, URL requested, and referral URL. This information is not shared with any third parties and it is used only within this company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without explicit permission.

Our company’s website [or ISP] uses cookies to enable us to retrieve user details for each visit. Cookies are used within some areas of our website to enable users to have functionality and ease of usage. Some of our affiliate partners may also use cookies on their websites.

Links to this website
A link to any page of this website from another website can only be with our prior written consent. If you do wish to create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of our website by linking to it.

Links from this website
We do not monitor or review the content of other party’s websites which are linked to and from our website. Opinions that are expressed or material appearing on other linked websites cannot necessarily be endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we cannot be held responsible for privacy practices or content of other websites. We encourage our users to be aware that when they leave our website to read the privacy statements of these websites. You should evaluate security and trustworthiness of any other website connected to our website or accessed through our website yourself, before revealing personal information to them. We cannot accept responsibility for any loss or damage, howsoever caused, resulting from your disclosure to third parties of any personal information.

Copyright Notice
All copyright and other relevant intellectual property rights exists on all text relating to the our services and the full content of this website. Our logo is a registered trademark of this company in the United Kingdom and other countries. The brand names and specific services of this company that are featured on this website are trademarked.

Contact information about our company can be found on our Contact Us link on our website.

Force Majeure
Neither party shall be liable to the other for any failure to perform any obligation under any agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any party affected by such event shall forthwith inform the other party and shall use all reasonable responsibility to comply with the terms and conditions of the agreement contained herein.

Failure of either party to insist upon strict performance of any provision of this or any agreement or the failure of either party to exercise any rights or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any agreement. No waiver of any of the provisions of this or any agreement shall be effective unless it is expressly stated to be such and signed by both parties.

The laws of England and Wales govern these terms and conditions. By accessing our website you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the company to enforce any of the provisions set out in these Terms and Conditions and any agreement, or failure to exercise any option to terminate, shall not be construed as waiver of any provisions and shall not affect the validity of Terms and Conditions or of any agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, or supplemented except in writing and signed by duly authorised representatives of our company.

Notification of Changes
The company reserves the right to change these conditions from time to time and your continued use of the site will signify your acceptance of any adjustments to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page or on other key pages on our website. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification will be by e-mail or postal mail and it will be made to those affected by this change. Changes to our privacy policy it will be posted on our web site up to 30 days prior to these changes taking place. You are therefore strongly advised to read this statement on a regular basis

The terms and conditions that form part of any agreement between the client and ourselves. By accessing our website and/or undertaking of a booking or agreement indicates your understanding and agreement and acceptance of our Disclaimer Notice and the full Terms and Conditions that contained herein. Your statutory Consumer Rights will not be affected by this.



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